Microsoft Entra ID (Active Directory) Transformation
A leading global manufacturer of building materials sought to enhance its IT infrastructure by ensuring seamless management of its complex hybrid Entra ID / Active Directory (AD) environment. The company’s environment included a multi-forest Active Directory, Azure AD, Active Directory Federation Services (ADFS), and AAD Connect, integrated with Microsoft Exchange and Windows Server. As part of a larger IT transformation, the client required an experienced AD administrator/architect to maintain, optimise, and improve its global directory service across multiple regions.
Approach
We placed a skilled Active Directory Architect to manage, optimise and operate the client's hybrid AD environment. This role involved working closely with internal IT teams, Microsoft, and third-party vendors to ensure smooth operation and implementation of improvements.
Our expert was responsible for the oversight of the cloud-based, multi-forest AD, Azure AD, ADFS, and AAD Connect. He developed and fine-tuned PowerShell scripts to enhance the environment’s functionality and resolved complex issues by performing root-cause analysis and identifying data-driven insights.
This strategic role ensured that the client’s global infrastructure could continue to scale efficiently while remaining secure and reliable.
Outcomes
The client achieved a highly optimised hybrid Active Directory environment, enhancing its integration between on-premises and cloud systems. The successful management and fine-tuning of the AD system, including the implementation of automation via PowerShell, significantly reduced manual overhead and improved operational efficiency.
With a well-maintained AD infrastructure, the client's IT team was able to more effectively support its complex, multi-domain organisation. The ability to conduct thorough root-cause analysis also led to faster resolution of issues, strengthening system stability.
Overall, this solution ensured that the client could continue to grow and adapt in a secure and efficient manner, aligning with its broader IT transformation strategy.