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Privacy

IG-POL-WEB-03 · Version 2.0 · Last updated 28/09/2026

Privacy notice

 

This privacy notice explains how Interval collects and uses personal information, and the rights you have over it.

In this notice, "Interval", "we", "our" and "us" refer to the Interval Group company that is processing your personal information. Interval Group refers to the network of companies operating under the Interval brand. Details of those companies are set out in our Legal notice. The Interval Group company you deal with is the controller of your personal information.

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This notice complies with data protection law applicable in the territories in which we operate, including the UK General Data Protection Regulation and the Data Protection Act 2018 in the UK, and the EU General Data Protection Regulation.

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1. Who this notice covers

This notice applies to:

  • candidates, contractors and other individuals we place or consider for roles

  • clients and prospective clients, and individuals who work for them

  • suppliers and their personnel

  • visitors to our website

  • people who contact us or apply to work at Interval

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Employees and workers engaged directly by Interval receive a separate privacy notice.

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2. Contact

For any question about this notice, or to exercise your rights, contact us at hello@intervalgroup.com, or write to us at the address shown in our Legal notice.

 

We have appointed a person responsible for data protection within the business. We are not required to appoint a statutory Data Protection Officer.

 

3. Information we collect

Candidates and contractors

  • identity and contact details: name, address, email, telephone number, date of birth where needed

  • CV and career history, qualifications, skills, licences and professional registrations

  • right to work and identity documents, and where required for a role, vetting or background screening results

  • references and interview notes, assessment results and our own notes of conversations with you

  • information about your availability, salary or rate expectations, notice period and preferences

  • information needed to pay or engage you, including bank details and tax or company information where we engage you directly

  • information about your placement or assignment, including timesheets and performance feedback from clients

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Clients, prospective clients and suppliers

  • name, job title, work contact details and the organisation you work for

  • records of our communications with you, meetings and requirements you give us

  • contractual and billing information

 

Website visitors

  • technical information such as IP address, browser type and version, device type, operating system, time zone and approximate location

  • information about how you use our site, and information collected through cookies where you have consented

 

4. Where we get it from

Directly from you, and also from:

  • professional networking sites, job boards and publicly available sources, when we identify you as a potential candidate

  • clients, for example interview feedback or assignment information

  • referees, screening providers and identity or qualification verification services

  • publicly available business information, for client and supplier contacts

Where we obtain your information from a source other than you, we will tell you within a reasonable period, and normally within one month, unless you already have the information.

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5. Why we use it, and our lawful basis

  • Identifying, contacting and assessing candidates for roles: legitimate interests, being the operation of a recruitment business and matching people to opportunities.

  • Submitting candidate details to clients: legitimate interests, with your agreement to the submission.

  • Providing recruitment and consulting services to clients: contract, or legitimate interests where you are a contact at a client organisation.

  • Engaging and paying contractors we place: contract, and legal obligation for tax and payroll records.

  • Right to work, identity and background checks: legal obligation, and legitimate interests in meeting client requirements.

  • Keeping you informed about relevant opportunities or services: legitimate interests, or consent where required.

  • Maintaining our records, accounts and systems: legal obligation, and legitimate interests in running the business.

  • Responding to enquiries and complaints: legitimate interests.

  • Website analytics and improvement: consent, through your cookie choices.

 

Where we rely on legitimate interests, we have considered whether the processing could harm you, whether you would expect it, and whether the same result could reasonably be achieved another way. You can object to processing based on legitimate interests: see section 9.

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Where we rely on consent, you can withdraw it at any time by contacting us. Withdrawing consent does not affect processing carried out before you withdrew it.

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6. Special category and criminal offence information

Special category information includes health, racial or ethnic origin, religious or philosophical beliefs, trade union membership, sex life and sexual orientation, and genetic and biometric data.

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We only process it where we have both a lawful basis and an additional condition, for example:

  • to make reasonable adjustments to a recruitment or assessment process, or to support you during a placement

  • for equal opportunities monitoring, where you have chosen to provide the information

  • where a client role or regulatory requirement makes it necessary, and the law permits it

 

We process criminal offence information only where a role requires vetting or screening, and where the law permits it. Results are assessed by a Managing Partner and handled confidentially.

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7. Who we share it with

  • clients, where we submit you for a role or you are placed with them

  • suppliers and service providers, including our applicant tracking, CRM, HR, finance and communications systems, background screening and verification providers, and professional advisers

  • other Interval Group companies, where needed to deliver the service

  • authorities and regulators, where we are required to do so by law

  • a purchaser or prospective purchaser of all or part of our business, subject to confidentiality

 

We require service providers acting on our behalf to process personal information only on our instructions and under a written data processing agreement. We do not sell your personal information.

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8. International transfers

Some of our systems and providers are located outside the UK and the European Economic Area. Where we transfer personal information outside the UK or the EEA, we rely on one of the following safeguards:

  • an adequacy decision by the UK government or the European Commission

  • standard contractual clauses approved by the European Commission, or the UK International Data Transfer Agreement or Addendum

  • another safeguard permitted by law

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You can ask us for details of the safeguard used for a particular transfer.

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9. Your rights

You have the right to:

  • be informed about how we use your information, which this notice explains

  • access a copy of the information we hold about you

  • rectification of information that is inaccurate or incomplete

  • erasure of your information in certain circumstances

  • restrict our processing of your information in certain circumstances

  • object to processing based on legitimate interests, and to direct marketing at any time

  • data portability, to receive certain information in a machine readable format

  • not be subject to a decision based solely on automated processing that has a legal or similarly significant effect on you

 

To exercise any of these rights, contact us at hello@intervalgroup.com. We will respond within one month, and will tell you if we need longer because the request is complex. We may need to verify your identity first, to protect your information.

 

We do not make decisions about candidates by automated means alone. Our systems may rank or filter candidate records to help us identify suitable people, but a person always makes the decision.

 

10. How long we keep it

We keep personal information only as long as necessary for the purposes set out in this notice, and in line with our retention schedule.

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We keep candidate records for 2 years from our last meaningful contact with you, unless you are placed, in which case we keep records of the placement for 7 years after it ends. Right to work evidence is kept for 2 years after the engagement ends, and applications to work at Interval are kept for 12 months from the decision. Other records, including client and supplier contracts and financial records, are kept for up to 7 years.

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We may keep information longer where the law requires it, or where it is needed for an ongoing claim, investigation or legal hold. At the end of the retention period, information is deleted or anonymised.

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11. Security

We hold personal information in approved systems with access restricted to those who need it. We use encryption in transit, multi-factor authentication on our accounts, and device and access controls. We have a process for identifying, reporting and investigating suspected personal data breaches, and we will notify you and the relevant authority where the law requires it.

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12. Cookies

Our website uses cookies. When you first visit, we ask whether you accept them. You can change your choice at any time in your browser settings, and your browser also allows you to delete cookies already stored. If you decline non-essential cookies, some parts of the site may not work as intended.

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We use Google Analytics to understand how visitors use our site, where you have consented. You can also install the Google Analytics Opt-Out Browser Add-on.

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13. Other websites

Our website links to other websites, including job boards, client sites and social media. This notice does not apply to them. Please read the privacy notice of any site you visit.

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14. Age

Our website and services are intended for people aged 18 or over. We do not knowingly collect personal information from anyone under 18. If you believe we hold information about someone under 18, contact us and we will delete it.

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15. Complaints

If you are unhappy with how we have handled your personal information, please tell us first so we can put it right.

You also have the right to complain to a supervisory authority:

 

16. Changes to this notice

We review this notice at least annually and update it when our practices change. The version and date at the top of this page show when it was last updated. Where changes are significant, we will take reasonable steps to bring them to your attention.

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