At Interval, we believe in being transparent about how we work with you.

In this section, we have summarised the agreements that govern our interactions with clients, candidates and staff across key areas like fees, payment terms, candidate placements, confidentiality and non-disclosure.

SUMMARY TERMS OF BUSINESS

Last updated: 27/05/2025

CONTENTS

Consultancy and Statement of Work

Freelance and Contract Recruitment

Permanent and Fixed-term Recruitment

Interval Group refers to the global network of companies that operate under the Interval brand. More information: Legal | Impressum

CONSULTANCY AND STATEMENT OF WORK

Subject to Contract

The below summary outlines our approach to Consultancy and Statement of Work (SOW) services.

How We Work

We deliver professional consultancy and Statement of Work (SOW) based services to support your business objectives. Here’s what you can expect when working with us:

Clear Scope

Every engagement begins with a written proposal defining the scope, deliverables and timeline. Work only starts once you’ve approved the offer.

Collaborative Approach

Successful outcomes depend on good collaboration. We ask clients to share relevant information, grant necessary access and provide timely feedback and decisions to keep delivery on track.

Delivery & Flexibility

We allocate consultants and delivery teams based on your specific needs. We may also work with trusted partners where specialist expertise is required. While we manage the delivery, you retain control over outcomes and strategic decisions.

Use of Materials

All deliverables are for your internal use and are protected by intellectual property and confidentiality terms. Redistribution or external use requires prior written approval.

Data Protection

We treat all engagements with strict confidence and operate in full compliance with data protection laws. Your data is handled securely and only used for the purposes agreed.

Fees & Invoicing

Fees are based on the agreed scope. Expenses are invoiced separately and all invoices are issued in line with the agreed billing schedule.

Termination & Liability

Either party can end the agreement with appropriate notice. Our liability is limited to what’s reasonable and proportionate under the law.

FREELANCE AND CONTRACT RECRUITMENT

Subject to Contract

The below summary outlines our approach to Freelance and Contract Recruitment services.

How We Work

We support businesses by sourcing highly skilled freelance and contract professionals to meet short-term, project-based or specialist resourcing needs. We identify and introduce freelance or contract professionals who are available to support your project or business needs on a temporary basis. Once an individual is engaged (whether by us on your behalf or directly by you) our service fees become payable.

Engagement & Invoicing

Contractors are typically engaged as freelancers, sole traders or via a legal structure such as a limited company.
We invoice based on the agreed fees and payments are usually aligned with the contractor’s timesheet approval and billing cycle.
Clear payment terms will be confirmed before work begins.

Your Responsibilities

You remain responsible for the day-to-day direction, supervision and working conditions of any contractor you engage.
It's your responsibility to ensure that working arrangements are compliant with applicable local regulations (e.g. IR35, AWR).
We expect timely feedback on profiles submitted and confirmation of start dates and engagement details.

Exclusivity & Non-Disclosure

Candidate profiles and details shared by Interval are provided on a strictly confidential and exclusive basis.

You may not share candidate information with third parties without our written consent.
If a candidate introduced by us is engaged directly or indirectly by you or any third party, fees will still apply.
Introductions are valid for a fixed period from the date of submission – details are set out in our full terms.

Compliance & Right to Work

We carry out checks to verify the contractor’s background and identity. However, you must also ensure compliance with local laws and your internal onboarding processes.

Substitution & Replacements

If a contractor is unavailable or unsuitable, we'll work with you to find a suitable replacement as quickly as possible.

Confidentiality & Data Protection

We treat all candidate and client information with strict confidence and operate in full compliance with data protection laws.

Termination

Agreed notice periods will apply and either party may terminate the assignment in line with the contract. If a contractor is hired directly by you or your affiliates, additional fees may apply.

PERMANENT AND FIXED-TERM RECRUITMENT

Subject to Contract

The below summary outlines our approach to Permanent and Fixed-term Recruitment services.

How We Work

We act as a recruitment agency introducing professionals for permanent or fixed-term roles directly with our clients. Once we introduce a candidate, if they are hired directly or indirectly as a result, a placement fee becomes payable.

What You Can Expect

We’ll share qualified and interested candidates based on your job requirements.
We ask clients to let us know promptly about interviews, offers and start dates.
If a hire goes ahead, a one-time fee is charged based on the agreed salary.
Fees are invoiced once the candidate starts. Prompt payment is essential.

Rebates & Replacements

If the placement ends early (for example within the first few weeks) and certain conditions are met, we may offer either a partial rebate or a replacement candidate.

Offer Withdrawals

If an offer is made to a candidate and then withdrawn before they accept, a cancellation fee may apply to cover time and resources invested.

Confidentiality

We treat candidate details as strictly confidential and ask our clients to do the same. Sharing a candidate's information with others without our agreement may trigger a fee.

Your Responsibilities

We do our best to check that candidates are suitable for the role, but the final decision and employment responsibility rests with you. This includes verifying right to work, references and compliance with legal or internal policies.

Exclusivity & Non-Disclosure

Candidate profiles and details shared by Interval are provided on a strictly confidential and exclusive basis.

You may not share candidate information with third parties without our written consent.
If a candidate introduced by us is engaged directly or indirectly by you or any third party, fees will still apply.
Introductions are valid for a fixed period from the date of submission – details are set out in our full terms.

Data Protection

We comply with data protection laws and expect the same from clients when processing candidate information.

Liability

While we aim to find the best possible match, we cannot guarantee a candidate’s performance or long-term fit. Our liability is limited and does not extend to indirect or consequential losses.