Introduction

A supplier’s performance and commitment to high business standards is a vital part of Interval’s value chain. We expect our suppliers to uphold strong legal, ethical, environmental and professional standards within their own businesses and throughout their wider supply chains.

 

Interval’s commitment to integrity and professionalism is set out in our business code of conduct, which defines the standards we apply to all aspects of our work. Deviations from or violations of the code are unacceptable and we expect professionals, clients and suppliers to raise concerns without fear of retaliation.

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This supplier code of conduct outlines the minimum standards of business conduct we expect from all suppliers.

Suppliers must notify Interval as soon as reasonably possible if any action relating to the delivery of their services could impact Interval’s business or reputation.

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The code

Compliance with laws

Suppliers must comply fully with all laws and regulations applicable to them in every country where they operate.

 

Environment

Interval expects suppliers to understand the environmental risks, impacts and responsibilities linked to the products and services they provide.

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Suppliers should:

• Maintain an effective environmental policy, statement or programme that is evident at all levels of the organisation.

• Have processes in place to ensure their operations comply with all environmental legislation and hold all required permits, approvals and registrations.

• Measure, monitor and review environmental performance regularly and make continuous improvements where practicable.

• Minimise the use of energy, water and raw materials and use renewable or sustainably sourced resources where possible.

• Monitor, control and reduce emissions that may contribute to pollution or climate change.

• Reduce waste generation and reuse or recycle materials wherever possible.

• Handle, store, transport, treat and dispose of waste responsibly and in line with regulations.

• Consider the environmental standards and performance of their own supply chain vendors.

• Offer products and services that include options with reduced environmental impact, sustainable materials or environmentally sound technologies.

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Human rights

Suppliers and their subcontractors must respect human rights and comply with all relevant laws, regulations and directives governing wages, benefits and working conditions.

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Suppliers must ensure that:

• Child labour, forced labour or the exploitation of any vulnerable group does not occur within their operations or supply chains.

• All local laws relating to the elimination of slavery and human trafficking are strictly observed.

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Diversity and inclusiveness

Interval’s sourcing decisions and supplier relationships reflect our commitment to diversity, inclusion and equal opportunities. We expect the same from our suppliers.

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Suppliers must:

• Ensure no discrimination, harassment or victimisation occurs on the basis of sex, gender identity or expression, marital or civil status, race, ethnicity, national origin, disability, religion, sexual orientation, age or part-time status.

• Comply with all applicable discrimination legislation.

• Treat all suppliers fairly and equally in tendering and purchasing processes.

• Consider accessibility and usability for individuals with disabilities when designing products or delivering services.

• Maintain policies that explicitly prohibit discrimination, bullying and harassment on the basis of protected characteristics.

• Provide or encourage diversity and inclusiveness training, including training related to sexual orientation and gender identity or expression.

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Diverse businesses

Interval’s diverse procurement strategy aims to identify and support certified diverse businesses, enhancing innovation and providing competitive, cost-effective products and services.

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A “diverse business” is defined as a company that is at least 51 percent owned, operated and controlled by one or more individuals who identify as minority, woman, LGBTQ+, disabled, veteran, service-disabled veteran, aboriginal or indigenous. Locally defined historically under-utilised businesses and social enterprises also qualify.

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Interval is a diverse business and expects suppliers to:

• Maintain equivalent policies to promote diversity within their own supply chains.

• Use reasonable efforts to engage diverse businesses as suppliers and subcontractors.

• Provide evidence of diverse supplier engagement when requested.

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Health and safety

Suppliers and their subcontractors must comply with all health and safety laws, directives and regulations in any location where work is carried out and must implement all required updates to these laws.

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Ethics

Suppliers must uphold the highest standards of integrity. Corruption, extortion, bribery (including facilitation payments) and embezzlement are strictly prohibited and may result in immediate termination and legal action.

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Suppliers must not offer money or anything of value to improperly influence an individual or secure a business advantage. Community engagement is encouraged where it supports social development.

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Suppliers must:

• Understand Interval’s gift and hospitality policies before offering gifts or entertainment to Interval personnel.

• Avoid any gift or entertainment that could create the appearance of impropriety.

• Adhere to the UK Prompt Payment Code or equivalent local standards.

• Comply with all trade control laws governing the import, export and transfer of goods, services, software and technology.

• Ensure all invoices and customs documentation accurately describe the goods, services and pricing.

• Avoid sharing or exchanging price, cost or competitive information in a way that could be considered collusive.

• Use only subcontractors or third parties that comply with all laws and meet the minimum standards of this supplier code of conduct.

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Monitoring

Interval may conduct annual compliance surveys to confirm that suppliers meet the standards in this supplier code of conduct. Suppliers are expected to actively monitor their own processes and provide evidence of compliance when requested.

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If you have any questions regarding our supplier code of conduct, please contact us.