IT Infrastructure for a Regional Electricity Grid Operator
The client, a major electricity grid operator, needed locally based IT professionals to support a complex digital transformation across infrastructure, security, and remote access. We launched a targeted recruitment campaign focused on candidates with the right certifications and enterprise-level experience. As a result, the client delivered key IT upgrades with minimal disruption, improved performance and security, and established a long-term talent partnership.
Situation
The client operates the electricity grid for a major metropolitan region, serving millions of residents and thousands of businesses. The company is a key player in the energy sector, managing critical infrastructure and maintaining high operational standards. As part of a digital transformation initiative, the client was undertaking significant upgrades to its IT systems. This included reviewing its DNS architecture in Azure, enhancing security with F5 web application firewalls (WAF), migrating to Windows 11, and optimising Citrix security for remote access. They also aimed to expand their Azure network infrastructure and improve database management. The challenge was finding highly skilled IT professionals, particularly those fluent in German and based locally, to handle complex and sensitive tasks in these technical areas.
Approach
Given the high level of technical expertise required and the challenge of sourcing professionals fluent in German, we initiated a multi-faceted recruitment campaign targeting experienced candidates with specific skillsets. The roles ranged from DNS architecture review and optimisation in Azure to the management and implementation of load balancers and web application firewalls in cloud environments. The recruitment process focused on sourcing professionals with hands-on experience in Azure, Citrix, IT security, network management, and Windows operating systems, who could work within the constraints of complex IT environments.
Our approach involved:
Targeting highly skilled professionals with certifications in Azure (AZ-104, AZ-303, AZ-500), Citrix, ITIL, and Microsoft technologies.
Leveraging our network to source candidates with relevant project experience in cloud migrations, security hardening, and infrastructure management.
A detailed vetting process to ensure candidates had at least three years of experience, relevant certifications, and experience in enterprise-scale environments.
Outcomes
Through our recruitment efforts, we successfully sourced highly qualified professionals across all required roles. These individuals seamlessly integrated into the client's teams, contributing to several key initiatives, including:
Optimising DNS architecture and resolving dependencies across the Azure and on-premises environments, leading to improved system performance and reliability.
Supporting the successful migration of critical systems to Windows 11, with minimal disruption to day-to-day operations.
Enhancing the security and scalability of the organisation’s Citrix infrastructure, improving remote access for external service providers, and ensuring compliance with industry security standards.
Delivering enhanced support and management for Azure environments, reducing operational costs and ensuring high availability of services.
This project not only met the client’s immediate technical needs but also helped build a long-term partnership for future IT projects. The client is now better equipped to manage its growing, mission-critical IT infrastructure.