Backup and Recovery for a Global Manufacturer
Our client operated several legacy backup and recovery solutions, leading to inconsistent data protection and recovery processes. Managing and securing data had become complex and risky. We transformed the client's backup and recovery model, consolidated systems into a unified hybrid platform, standardised across all geographies and significantly improved data availability, resilience and governance.
Approach
Interval deployed a Senior Technical Architect with extensive expertise in infrastructure, backup and recovery, and compliance, backed by certifications in Veeam, IBM, AWS, Commvault and experience with ISO 27001, CIS and ITIL standards. This resource led the architecture, design and phased implementation of a hybrid cloud backup and disaster recovery solution across IT and OT environments.
Key actions included:
Migration of 4PB from IBM Tape Libraries to hybrid cloud (IBM SAN, AWS, Cohesity)
High- and low-level architecture (HLA/LLA) design for cloud-native and on-prem solutions
Veeam One implementation for monitoring and analytics
Immutable storage deployment to defend against ransomware threats
DR solutions using AWS, Azure and Veeam Orchestrator for RTO optimisation
Our Architect also delivered an Interim Service Owner role, integrating into the client's IT Infrastructure team and collaborating closely with IT/OT, suppliers and stakeholders.
Outcomes
Interval's Senior Technical Architect was engaged for almost four years and achieved outstanding results, including:
Delivered the client’s first centralised and harmonised backup and recovery solution across its global operations
Achieved regulatory compliance, reduced operational risk and increased reliability through automation and standardisation
Enabled flexible, on-demand resource scaling to address evolving needs
Supported 24/7 operations with 87% of work delivered during office hours and 13% out-of-hours, including emergency and planned activities
Ensured successful handover and continuity via documentation, training and integration into the operational support model
Introduced multiple innovations, including AI-optimised backup, ransomware protection, automated DR, and end-to-end encryption
Interval continues to support this client through ongoing transformation and operational engagements, reinforcing its role as a trusted infrastructure partner.