MacOS Ecosystem & Cybersecurity Transformation
Interval supported a global manufacturer in overhauling its underdeveloped macOS environment - addressing critical security and operational risks and enabling nearly 1,000 users to benefit from a secure, stable and well-integrated Apple ecosystem.
Situation
At the start of the project, the client had rolled out a limited Apple macOS environment within one of its developer departments. This environment presented significant security and operational risks.
A high-level review highlighted several critical issues:
Lack of authentication and authorisation procedures
Undiversified and unstable environment
Misalignment with internal IT processes
Absence of a target operating model
These gaps placed the organisation at risk and hindered the scalability of the macOS environment.
Approach
Interval took a two-pronged approach: first, conducting an in-depth assessment of the existing setup; and second, designing and beginning the implementation of a top-down improvement plan. Key activities included:
Technical evaluation
High-level architecture review
Operational review
Security assessment
Authentication and authorisation implementation
Operational diversification
The objective was to stabilise the environment, embed security best practices, and align it with broader IT standards and tools, including ServiceNow.
Outcomes
The transformation enabled almost 1,000 users to access macOS devices within a secure and stable enterprise environment.
Strategic improvements: A clear, documented macOS strategy was developed in close collaboration with business and IT leadership.
Operational improvements: Processes are now fully integrated with internal systems, documented, and aligned with enterprise IT practices via ServiceNow.
Technical improvements: Advanced systems have been deployed to protect and support users, significantly raising the maturity and reliability of the environment.