Delivering NextGen IT Recruitment for the Insurance Industry

Situation

One of Germany’s oldest and most respected insurers, serving over 650,000 customers and employs more than 1,000 staff across the country, needed Recruitment support.​

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As part of a major IT governance, security, and service management transformation programme, the company needed to rapidly scale its internal IT capabilities. This required the recruitment of highly skilled freelance and permanent professionals across multiple specialist areas, including IT security, governance, service management and architecture.​

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The new hires were critical to support digital transformation initiatives and prepare for upcoming regulatory changes, including stricter IT security and compliance requirements in the insurance sector.​

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Candidates needed to be not only highly skilled but also fluent in German and based locally or willing to travel to client site. This was essential to ensure seamless integration with the company’s internal processes, systems, documentation and regular on-site presence.

Approach

We leveraged the full range of our NextGen Recruitment services, developing and executing a targeted recruitment strategy, harnessing our extensive network to source candidates who met both the technical and professional requirements. The search focused on locally-based individuals with a strong background in IT Infrastructure, Governance, Security, Architecture and Service Management, alongside relevant certifications and fluency in German.​

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We worked closely with the client to understand their exact needs for each role, ensuring a tailored approach to recruitment. The process involved screening candidates for technical expertise, communication skills and alignment with the company’s culture.​

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We provided our state-of-the-art client portal at no cost, allowing the client to easily view jobs, candidates and interviews and provide feedback, simplifying collaboration and reducing email traffic. Our dedicated account manager and recruitment team worked round the clock to ensure fast, high-quality responses to each request.

Outcomes

​We successfully filled all the required roles with highly qualified professionals, ensuring that each candidate met the technical, professional and even most of the optional criteria. This included key positions such as IT Governance specialists, IT Security Architects, IAM experts, and IT Service Management professionals.​

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The quality of candidates led to smoother project execution, with timely implementation of key IT transformation goals. The client was particularly pleased with the speed of delivery, and the recruits integrated seamlessly into the existing teams. As a result, the client was able to maintain momentum in its IT transformation, benefiting from enhanced governance, security, and service management frameworks, all while meeting compliance standards and enhancing internal processes.